FAQ's

CAN THE COMMISSION START AN INVESTIGATION ON ITS OWN INITIATIVE?

Yes, it can.
 

CAN THE COMMISSION START AN INVESTIGATION IF THE PERSON COMPLAINING IS NOT A PERSON WITH DISABILITY?

Yes, it can.
 

IF A PUBLIC BUILDING, WHICH IS INACCESSIBLE, WAS BUILT PRIOR TO THE ENACTMENT OF THE LAW, CAN ONE STILL LODGE A COMPLAINT AGAINST IT?

Yes, because the Act of Discrimination is in force now.
 

WHAT DOES THE LAW MEAN BY ’REASONABLE’?

By ’reasonable, the law is referring to those situations where there is discrimination against a disabled person but which is very difficult to eliminate either because of technical reasons or because it will create unjustifiable hardships. Hence, the law exempts such cases. Nonetheless, it is up to the individual providing that service which has to ask for such exemption and prove that it is not reasonable to eliminate such discrimination